NEW Built for independent auto shops

Send a text. Fill every bay.

When customers forget appointments, your bays sit empty and your techs lose billable hours. EchoCue sends automated SMS & WhatsApp reminders that keep customers coming back for oil changes, inspections, and seasonal maintenance. +30% repeat-service bookings on average.

Start free trial → See how it works

No credit card · Live in 10 minutes · Cancel anytime

Sent in < 1 second
+30% repeat bookings
9:41
‹
MS
Main Street Auto
SMS / iMessage
⌕
Today 4:30 PM
Hi Mr. Diaz, your service appointment is tomorrow at 9am. Reply STOP to opt out.
Confirmed 👍
Delivered · Read 4:32 PM
Great, bay 2 reserved for you. Should be done by noon.
+
iMessage
↑
Plays with the tools you already use
Google Calendar WhatsApp Business Stripe Zapier Make n8n REST API
What your customers see

Every reminder lands in their pocket. Branded as yours.

Four real message types. Sent from your shop's own phone number, so customers recognise the sender on the lock screen and actually open it.

A · Reminder

Reminder T-24h

Day-before nudge. Bays stay full.

MS
Main Street Auto
Your service appointment is tomorrow at 9am.
B · Ready

Car-ready notifications

Fires the moment a job is closed. No more 'is it done yet?' calls.

MS
Main Street Auto
Your vehicle is ready for pickup. We're open until 6pm.
C · Service due

Oil change / inspection reminders

Auto-queued at the right mileage or interval per customer.

MS
Main Street Auto
Your oil change is due in 5 days. Reply BOOK to schedule.
D · Seasonal

Winter / summer prep

Send tire-swap, brake-check, AC-check reminders at the right time of year.

MS
Main Street Auto
Time for the winter tire swap. Walk-ins welcome this week.
How it works

One quiet, automatic workflow.

Set it up once. EchoCue does the rest while your team focuses on the counter.

01 · Connects to your shop software

Plug into Shop-Ware, Mitchell 1, Tekmetric.

Via API or Zapier. Add a phone number to an appointment and EchoCue picks it up automatically.

  • No replacing your shop software
  • Triggers on dispatch + job close
  • Works with your existing shop number
EC
EchoCue
System
Shop-Ware connected ✓
12 upcoming jobs synced
Service-due reminders queued
Setup time · 8 min
02 · Car-ready fires the moment the job closes

Customer gets the text within seconds.

No more 'is it done yet?' calls clogging your service writers. Customer picks up faster. Vehicle leaves the lot.

  • Webhook-triggered on job close
  • SMS & WhatsApp in one workflow
  • Photo of completed work attachable
MS
Main Street Auto
SMS
Today 11:42 AM
Your vehicle is ready for pickup.
We're open until 6pm today.
Be there in 20 minutes.
03 · Service-due reminders bring repeat business

Auto-fires at the right mileage or interval.

Oil changes, inspections, brake checks, tire rotations. EchoCue queues the right reminder at the right time. Repeat-service bookings climb 30%+.

  • Per-customer or per-vehicle intervals
  • Two-way confirmations
  • Reply BOOK auto-schedules
MS
Main Street Auto
SMS
Monday 9:00 AM
Hi Carlos, your Civic is due for an oil change in 5 days.
Can I book Thursday morning?
9am Thursday, confirmed. We'll see you then.
Scale

Chain shops or franchise?

Every location's "vehicle ready" text comes from the shop that has the car. Route by location, or send from the whole chain when you're announcing a service promotion across every store.

Plan limits: 1 device on Free and Starter, 4 on Growth, 12 on Scale. SMS phones and WhatsApp numbers share the same limit.

The change

What changes when EchoCue is on.

A typical shop on month one vs. month three of using EchoCue. Numbers from the 280+ independent auto shops on the platform today.

Before

The slow leak no one's measuring.

  • 25% missed-appointment rate
  • Bays sit empty, techs idle, billing drops
  • Customers call repeatedly asking "is it ready?"
  • Service-due intervals slip, so repeat business leaks
  • Service writers tied up on the phone all day
After EchoCue

Quiet automation, measurable lift.

  • Missed appointments drop to under 8% within 60 days
  • Bays stay full, techs stay billable
  • Customers get a text the moment the job closes
  • Service-due reminders fire automatically, so repeat business climbs 30%+
  • Service writers focus on the counter, not the phone
Estimated recovery

What does this look like on your monthly P&L?

10 tickets / day
$4,000+
recovered per month
18 tickets / day
$7,200+
recovered per month
28 tickets / day
$11,200+
recovered per month
Based on 25% → 8% missed + recovered service-due $200 avg per ticket
From the shop floor

Built for independents. Run by independents.

★★★★★
"We book 30% more oil changes now thanks to automated service-due reminders. The customers don't have to remember. The system does."
CR
Carlos Rodriguez Main Street Auto
★★★★★
"The 'car ready' texts cut down our phone calls dramatically. Customers love knowing the second their car is done."
PA
Pete Anderson Anderson Brothers Auto Care
★★★★★
"Seasonal reminders like tire swaps and AC checks bring people in we'd otherwise lose to chains. It's the loyalty play I needed."
MV
Maria Vargas Vargas Auto Service
Pricing

Plans start at $29/month.

14-day free trial. No credit card. Cancel anytime.

See full pricing →
Answered honestly

Frequently asked, plainly answered.

Does it work with Shop-Ware / Mitchell 1 / Tekmetric?

Yes, via Google Calendar sync or Zapier/Make/n8n. REST API for everything else.

Can it send 'car ready' notifications when a job closes?

Yes, webhook-triggered or via API. Fires within seconds.

Can it remind customers about scheduled service (oil, inspection)?

Yes, recurring reminders at the right mileage or interval per customer.

Does it support WhatsApp?

Yes, verified Meta Tech with unlimited WhatsApp messages on paid plans.

Can customers reply to confirm or ask about pickup?

Yes, two-way inbox.

How quickly can I get started?

Under 10 minutes. Connect Google Calendar or your shop software, install the mobile app.

Begin

Fill every bay. Starting this week.

Join 280+ independent shops running EchoCue. No card on file. Set up takes under ten minutes.

Start your free trial →

No credit card · Cancel anytime · 10-minute setup