NEW Built for medical practices

Send a text. Protect every appointment.

Missed appointments hurt patient care and your bottom line. EchoCue sends automated SMS & WhatsApp reminders so patients show up, with pre-visit prep instructions, post-visit care notes, and lab-result alerts. 70% no-show reduction on average.

Start free trial → See how it works

No credit card · Live in 10 minutes · Cancel anytime

HIPAA-friendly
98% read rate
9:41
‹
WM
Westgate Medical
SMS / iMessage
⌕
Today 4:30 PM
Hi Mr. Hall, your appointment with Dr. Lee is Thursday at 11am. Fast 8 hours before for blood work. Reply STOP to opt out
Got it, thanks.
Delivered · Read 4:32 PM
See you Thursday. Insurance card ready, that speeds check-in.
+
iMessage
↑
Plays with the tools you already use
Google Calendar WhatsApp Business Stripe Zapier Make n8n REST API
What your patients see

Every reminder lands in their pocket. Branded as yours.

Four real message types. Sent from your practice's own phone number, so patients recognise the sender on the lock screen and actually open it.

A · Reminder

Appointment T-48h

Day-before-yesterday nudge with prep notes.

WM
Westgate Medical
Appointment with Dr. Lee Thursday at 11am. Fast 8 hours prior.
B · Prep

Pre-visit instructions

Fasting, forms, insurance: auto-attach per visit type.

WM
Westgate Medical
Please bring your insurance card and complete intake forms before arrival.
C · Aftercare

Post-visit care notes

Sent after specific visit types. Reduces follow-up callbacks.

WM
Westgate Medical
Hydrate well today. Mild soreness at injection site is normal.
D · Lab

Lab result notifications

Patient gets a heads-up when results land in the portal.

WM
Westgate Medical
Your lab results are ready in the patient portal. Dr. Lee will follow up if needed.
How it works

One quiet, automatic workflow.

Set it up once. EchoCue does the rest while your team focuses on patient care.

01 · Connects alongside your EMR

Plug into Google Calendar in minutes. EMR integration via API.

eClinicalWorks, Athena, Epic via REST API or webhooks. Google Calendar handles the lighter cases. No PMS replacement.

  • No replacing your EMR
  • HIPAA-friendly templates by default
  • Works with your existing practice number
EC
EchoCue
System
EMR webhook connected ✓
47 appointments synced this week
Pre-visit prep templates loaded per visit type
Setup time · 12 min
02 · Pre-visit prep auto-sends per visit type

Patient arrives prepared.

Fasting before labs, no makeup before MRI, intake forms before new-patient visits: templates per visit type, sent at the right time.

  • Service-specific prep templates
  • SMS & WhatsApp in one workflow
  • Verified Meta Tech Provider
WM
Westgate Medical
SMS
Wednesday 4:30 PM
Hi Mr. Hall, appointment Thursday at 11am.
Please fast from 8pm tonight for blood work.
Got it, thanks.
03 · Lab results land, patient is informed

No more phone tag with the front desk.

Result lands in the portal, EchoCue notifies the patient. They check, you follow up if needed. Front desk gets dozens of hours back per week.

  • Webhook-triggered on result post
  • Routes replies to assigned clinician
  • Privacy-respectful, no result data in SMS
WM
Westgate Medical
SMS
Friday 2:14 PM
Hi Mr. Hall, your lab results are in the portal.
Should I be concerned about anything?
Dr. Lee will call you Monday with details. All values are within range.
Scale

Multi-provider or multi-office?

Route appointment reminders through the office or provider number the patient sees on file, keeping communication familiar and HIPAA-friendly. Every reply lands in one shared inbox with a per-thread label showing which office or provider it came in on.

Plan limits: 1 device on Free and Starter, 4 on Growth, 12 on Scale. SMS phones and WhatsApp numbers share the same limit.

The change

What changes when EchoCue is on.

A typical practice on month one vs. month three of using EchoCue. Numbers from the 180+ medical practices on the platform today.

Before

The slow leak no one's measuring.

  • 22% no-show rate in primary care
  • Patients arrive un-prepared, with visit time wasted on prep
  • Lab results trigger inbound calls, leaving front desk overwhelmed
  • Annual checkups slip and preventive care is lost
  • Telehealth no-shows just as bad as in-person
After EchoCue

Quiet automation, measurable lift.

  • No-shows drop to under 7% within 60 days
  • Patients arrive prepared, so visit time is spent on care
  • Lab result notifications cut inbound calls by half
  • Annual checkup recall captures more preventive visits
  • Telehealth join reminders fire 15 min before, so show rate climbs
Estimated recovery

What does this look like on your monthly P&L?

20 patients / day
$9,600+
recovered per month
30 patients / day
$14,400+
recovered per month
40 patients / day
$19,200+
recovered per month
Based on 22% → 7% no-show $240 avg per visit
From the clinicians

Built for medical practices. Run by clinicians.

★★★★★
"No-shows dropped from 22% to 7%. Our patients love the text reminders, and the pre-visit instructions mean fewer rescheduling calls."
JL
Dr. Jennifer Lee Westgate Family Medicine
★★★★★
"Pre-visit prep instructions reduced rescheduling and front-desk follow-up calls dramatically. The system pays for itself."
RP
Dr. Raj Patel Patel Internal Medicine
★★★★★
"Telehealth no-shows used to be terrible. The 15-min reminder before the join link changed that. Show rate is on par with in-person now."
AV
Dr. Anya Volkov Volkov Family Health
Pricing

Plans start at $29/month.

14-day free trial. No credit card. Cancel anytime.

See full pricing →
Answered honestly

Frequently asked, plainly answered.

Is EchoCue HIPAA-friendly?

Yes, reminders contain only appointment date/time and practice name. No diagnosis, no medication, no PHI. Encrypted in transit and at rest.

Does it integrate with eClinicalWorks / Athena / Epic?

Yes, via REST API or webhooks; Google Calendar sync handles lighter cases.

Can reminders come from my practice's own number?

Yes, with our mobile app.

Does it support WhatsApp?

Yes, verified Meta Tech, unlimited WhatsApp messages on paid plans.

Can I send pre-visit prep instructions?

Yes, templates per visit type (fasting before labs, no makeup before MRI, etc.).

How quickly can I get started?

Under 15 minutes for basic Google Calendar setup; an afternoon for full EMR integration.

Begin

Protect every appointment. Starting this week.

Join 180+ medical practices running EchoCue. No card on file. Set up takes under ten minutes.

Start your free trial →

No credit card · Cancel anytime · HIPAA-friendly