NEW Built for independent pharmacies

Send a text. Recover the script.

20–30% of prescriptions go unclaimed, costing pharmacies thousands every month. EchoCue sends automated SMS & WhatsApp reminders the moment a script is ready, and again before it returns to stock. Most pharmacies recover unclaimed Rx by up to 50%.

Start free trial → See how it works

No credit card · Live in 10 minutes · Cancel anytime

Sent in < 1 second
98% read rate
9:41
‹
HR
Hayes Family Rx
SMS / iMessage
⌕
Today 10:42 AM
Hi Mrs. Hayes, your prescription is ready for pickup at Hayes Family Rx. We're open until 8pm tonight. Reply STOP to opt out
On my way! 🚗
Delivered · Read 10:45 AM
Thanks! We'll have it ready at the counter for you. See you soon.
+
iMessage
↑
Plays with the tools you already use
Google Calendar WhatsApp Business Stripe Zapier Make n8n REST API
What your patients see

Every reminder lands in their pocket. Branded as yours.

Four real message types. Sent from your pharmacy's own phone number, so patients recognise the sender on the lock screen and actually open it.

A · Rx Ready

The prescription is ready

Fires the moment the script is filled. Cuts unclaimed Rx by up to 50%.

HR
Hayes Family Rx
Your prescription is ready for pickup. We're open until 8pm.
B · Refill

Refill in five days

Auto-scheduled before the supply runs out. Reply YES to confirm and we'll prepare it.

HR
Hayes Family Rx
Your refill is due in 5 days. Reply YES and we'll have it ready.
C · Vaccine

Flu shots are available

Seasonal reach to the patients due for an annual immunisation.

HR
Hayes Family Rx
Flu shots are in. Walk-ins welcome 9–7. Takes about 10 minutes.
D · Pickup deadline

Last call before return-to-stock

The final nudge before the script returns to inventory. Recovers margin you'd write off.

HR
Hayes Family Rx
Your prescription is still here. Last day to pick up is tomorrow.
How it works

One quiet, automatic workflow.

Set it up once. EchoCue does the rest while your team focuses on the counter.

01 · Connects to your system

Plug into your pharmacy software in minutes.

Google Calendar, PioneerRx, Liberty, Computer-Rx. We connect via API, Zapier, Make, or n8n, whichever your stack already speaks.

  • No replacing your existing PMS
  • Triggers on fill, refill, or schedule
  • Works with your existing phone number
EC
EchoCue
System
PioneerRx → connected ✓
First reminder template loaded
Phone number verified. Ready to send from (555) 0142
Setup time · 9 min
02 · Reminder fires

The patient gets a text the second the script is ready.

Branded as your pharmacy, sent from your number. SMS or WhatsApp, whichever the patient prefers. We never send PHI; just patient name + pharmacy name.

  • SMS & WhatsApp in one workflow
  • Verified Meta Tech Provider, no third-party gateway
  • HIPAA-friendly templates by default
HR
Hayes Family Rx
SMS
Today 10:42 AM
Hi Mrs. Hayes, your prescription is ready for pickup.
We're open until 8pm tonight.
On my way 🚗
03 · The patient replies

Two-way conversations land in your inbox.

Patients can confirm, ask a question, or request a refill, and every reply routes to a unified EchoCue inbox the whole team can see, assign, and archive.

  • One shared inbox for SMS + WhatsApp
  • Searchable patient history
  • Assign replies to specific team members
DM
David Miller
SMS
11:08 AM
Refill due in 5 days. Want us to prepare it?
Yes please, same as last time. Pick up Friday?
Sounds good. We'll have it ready Friday morning.
Scale

Multi-branch pharmacy?

Send refill reminders and pickup alerts from the specific branch that filled the prescription, so patients recognize the sender and act on the message. Templates stay isolated per branch, so nothing crosses over.

Plan limits: 1 device on Free and Starter, 4 on Growth, 12 on Scale. SMS phones and WhatsApp numbers share the same limit.

The change

What changes when EchoCue is on.

A typical pharmacy on month one vs. month three of using EchoCue. Numbers from the 300+ independent pharmacies on the platform today.

Before

The slow leak no one's measuring.

  • 25–30% of prescriptions sit on the shelf past pickup deadline
  • Staff spend 10+ hours a week on reminder calls
  • Patients forget refills and drop off care entirely
  • Seasonal flu shot uptake stuck at ~20% of eligible patients
  • Inventory returned to stock = revenue written off monthly
After EchoCue

Quiet automation, measurable lift.

  • Unclaimed Rx drops to under 10% within 60 days
  • Zero manual reminder calls, with staff back at the counter
  • Refill adherence climbs 35%+ on chronic-care patients
  • Flu shot uptake commonly lifts 30–50% per season
  • Recovered revenue pays for the tool many times over
Estimated recovery

What does this look like on your monthly P&L?

50 scripts / day
$3,000+
recovered per month
100 scripts / day
$6,000+
recovered per month
200 scripts / day
$12,000+
recovered per month
Based on 25% → 10% unclaimed $20 average lost per Rx
From the pharmacists

Built for independents. Run by independents.

★★★★★
"Our unclaimed rate dropped from 28% to under 10%. That's thousands in recovered revenue every month. The prescription-ready alerts paid for themselves many times over."
DC
David Chen, PharmD Chen Family Pharmacy
★★★★★
"The refill reminders have been a game-changer for chronic-care patients. Adherence improved measurably, and patients appreciate that we're paying attention."
SM
Sarah Mitchell, RPh Manager · Community Health Rx
★★★★★
"We lifted flu-shot appointments 40% in one season just from automated immunisation reminders. Brings real foot traffic into the pharmacy."
MR
Michael Rodriguez Owner · Rodriguez Pharmacy
Pricing

Plans start at $29/month.

14-day free trial. No credit card. Cancel anytime.

See full pricing →
Answered honestly

Frequently asked, plainly answered.

Is EchoCue HIPAA-friendly for pharmacy use?

By design. Prescription-ready notifications carry only patient name and pharmacy name. Never medication, dosage, or any other PHI. All data is encrypted in transit and at rest.

Does it integrate with my pharmacy management system?

Yes, via our REST API, Zapier, Make, or n8n. PioneerRx, Liberty, Computer-Rx and any system that supports calendar sync or webhooks all connect cleanly.

How do automated refill reminders work?

Recurring reminders are scheduled from prescription fill dates. EchoCue sends a message 5–7 days before the supply runs out. Patients can reply to confirm, and your team prepares the refill ahead of the walk-in.

Can I send from my pharmacy's own phone number?

Yes. With our mobile app the messages originate from your existing pharmacy line. Patients see your name, not a random shortcode, which raises response rates significantly.

How quickly can I get started?

Most pharmacies are sending within 15 minutes. Connect your calendar or pharmacy system, edit a reminder template, and you're live.

Can I send flu shot and immunisation reminders?

Absolutely. Seasonal flu availability, COVID boosters, scheduled immunisations: all automatable. Many pharmacies see 30–50% lifts in measured immunisation rates within a season.

Begin

Recover unclaimed revenue.
Starting this week.

Join 300+ independent pharmacies running EchoCue. No card on file. Set up takes under ten minutes.

Start your free trial →

No credit card · Cancel anytime · 10-minute setup